Question |
Answer |
Can you customize the indoor digital signage product? |
Yes, we offer full customization options. As an OEM factory, we can tailor the product to meet your specific needs, including: - Motherboard customization for compatibility with your system requirements - Product color customization to match your branding - Backlight brightness up to 450 nits for clear, bright display in various environments - Custom packaging solutions to enhance brand visibility and protect the product during shipping. |
What kind of warranty do you provide for your digital signage products? |
We offer a 1-2 year warranty depending on the specific model and agreement. Our warranty covers defects in materials and workmanship under normal use. For more detailed information on warranty terms, please contact our team or refer to the product agreement. |
Do you provide CMS (Content Management System) software? |
Yes, we provide CMS software to manage and schedule content on your digital signage displays. Our CMS software is easy to use and allows you to: - Publish content remotely via cloud or mobile app - Schedule and manage multimedia content (video, image, text) - Organize playlists for different locations or time slots. |
Do you offer technical support for your products? |
Yes, we offer comprehensive technical support to ensure the smooth operation of your digital signage systems. Our support includes: - Pre-sales consultation to help you select the best products for your needs - Installation support and guidance for setting up the hardware and software - Post-sales technical assistance, including troubleshooting, software updates, and maintenance advice. |
What is the minimum order quantity (MOQ) for customized digital signage? |
The MOQ for customized orders depends on the specific product and customizations required. Please contact us directly with your customization details, and we'll provide a tailored MOQ based on your needs. |
What types of payment methods do you accept? |
We accept Bank T/T (Telegraphic Transfer) payments. A 30% deposit is required to confirm the order, and the remaining balance is due before shipment. If you have a RMB account in China, you can also make payments in RMB. |
How long does it take to manufacture and deliver custom digital signage orders? |
For sample orders, the typical delivery time is around 5-7 days. For bulk orders (over 20 pieces), production time is generally 7-10 days depending on the customization level and product quantity. Shipping time will vary based on your location and delivery method. |
What is the maximum screen size available for digital signage? |
We offer a wide range of screen sizes, from 32" to 86", suitable for various applications. Whether you need a small display for a retail space or a large screen for public advertising, we can provide the right size and customization for your needs. |
Can you integrate our existing systems with the digital signage? |
Yes, we offer integration services for your existing systems. Whether it's connecting to your network or synchronizing with other software, we can provide the necessary support to ensure compatibility and seamless operation. |
Are your digital signage products certified? |
Yes, our products are CE, ROHS, and FCC certified, ensuring compliance with international safety and quality standards. We prioritize both quality and safety in every aspect of production. |
How do I get a quote for customized digital signage? |
To receive a quote, simply send us the details of your requirements (screen size, customization needs, quantities, and any additional specifications). We will provide a detailed quotation based on your needs, including pricing, lead time, and delivery costs. |